MLC 2006
Statement of Compliance
We are pleased to inform that our management system has been certified according to Bureau Veritas Standard for Certification of Conformity of Crew Manning Offices and Private Recruitment and Placement Services.
L&L Crewing has been granted with the certificates as:
. Crew Manning Office
. Private Recruitment and Placement Service based on requirements in Maritime Labour Convention, 2006, Regulation 1.4
The ILO - Maritime Labour Convention, 2006 (MLC 2006) was ractified in Brazil on April 2021 through the decree nº 10.671 that states the necessary requisition and regulations for the Recruitment and Placement Service Providers of seafarers and also states a complaint system.
This is an important development in our business, one which underlines our commitment to providing and maintaining the highest possible standards of Quality and Compliance in the supply of skilled seagoing staff to our clients.
From your perspective, you can be assured that we have been independently accredited and are following internationally recognised guidelines, ensuring you maintain a compliant supply chain.
View our MLC Declaration of Conformity Certificate here
MARITIME LABOUR CONVENTION - MLC 2006
L&L Crewing will be compliant with the provisions of the Maritime Labour Convention with respect to crew recruiting and placement as detailed in Article 1.4 of the convention and as required under Brazilian Legislation.
This requires:
1) It will not maintain a black list to prevent individual seafarers from gaining employment.
2) There is not a charge made against the seafarer for providing them with employment or to register for employment on the Website.
3) We will ensure that seafarers recruited or placed are qualified for the job concerned and undertake reference checks to provide assurance.
4) We will maintain an up-to-date register of all seafarers recruited or placed through us.
5) That the clients seafarers’ employment agreements (SEA’s) are in accordance with flag state laws and regulations, as is any Collective Bargaining Agreement (CBA) that forms part of the employment agreement.
6) Inform seafarers of their rights and duties under their employment agreements prior to engagement.
7) Examine and respond to any complaint concerning their activities and advise the competent authority (Flag State) of any unresolved complaint.
8) Make sure, as far as reasonably practicable, that the owner/management company/Captain has the means to protect seafarers from being stranded in a foreign port.
9) We have insurance to compensate seafarers for monetary loss from the failure of the recruitment and placement service, or from breach of the seafarer employment agreement by the owner or his servants/agents to meet its obligations required of them in law.
10) Protect the confidentiality of seafarers’ personal data.
11) Maintain up-to-date lists of the vessels for which we provide seafarers and ensure that there is a means by which the services can be contacted in an emergency at all hours.
12) We will not recruit any crew under the age of 18 years, or below the minimum age specified by vessel’s Flag (whichever is higher).
13) We will not recruit any crew under the age of 18 that shall be employed or engaged or work as a ship’s cook.
14) We pride ourselves on being a fair and just company. Seafarers are not subject to exploitation by L&L Crewing or their personnel with regard to the offer of engagement on particular ships or by particular companies.
Please note that the risk of working on ships that fly the flag of a country that has not ratified the MLC 2006 is that the seafarer employment agreements may not be MLC 2006 compliant.
Statement regarding fees for recruitment:
No fees or other charges for seafarers recruitment or placement or for providing employment to seafarers shall be borne directly or indirectly, in whole or in part, by the seafarer, other than the cost of the seafarer obtaining the national seafarer’s book and a passport or other similar personal travel documents, not including, however, the cost of Visas, which shall be borne by the ship owner.
The only costs which the seafarer will be expected to bear in the recruitment process, are the costs related to the interview (either personal meeting or with the use of communication tools), such as but not limited to travel to/from the meeting place, accommodation and meals, charges applying to communication tools etc.
All costs concerning achieving required qualifications for employment are on seafarer’s account.
If If you feel that we have failed in any way to meet your expectations, please contact us so that we can address your concerns.
L&L Crewing Complaints Policy:
L&L Crewing is committed to providing a first-class service to both our work seekers and clients. If you feel that we have failed in any way to meet your expectations, please contact us so that we can address your concerns.
· If you have a complaint please contact Luiz Ramos Chief of Operations by phone +55 21 97803 86 86 in the first instance so that we can try and resolve your complaint informally.
· At this stage, if you are not satisfied please write to Luiz Ramos at L&L Crewing , Av. Venezuela 27, Salas 208 e 210, Saúde, CEP: 20081-311 - Rio de Janeiro or alternatively email him at reclamacao@llcrewing.com.br.
· We will write to you acknowledging your correspondence within two days to acknowledge receipt of your complaint.
· Luiz Ramos will investigate your complaint and may contact you to seek clarification of certain issues. We undertake to complete our investigations within five working days. If we require additional time we will contact you to inform you of our progress.
· Luiz Ramos will then contact you to arrange a meeting if you so wish to discuss your complaint and propose an appropriate solution or course of action. We will also send you a written copy of our findings.
· If you do not want a meeting or it is not possible, Luiz Ramos will send you a detailed reply to your complaint. This will include his suggestions for resolving the matter. He will do this within five days of completing his investigation.
Seafarer Complaints Policy:
L&L CREWING is committed to providing a first-class service to both our work seekers and clients. If you feel that we have failed in any way to meet your expectations, please contact us so that we can address your concerns.
· If you have a complaint please contact Luiz Ramos Chief of Operations by phone +55 21 97803 86 86 in the first instance so that we can try and resolve your complaint informally.
· At this stage, if you are not satisfied please write to Luiz Ramos at L&L Crewing , Av. Venezuela 27, Salas 208 e 210, Saúde, CEP: 20081-311 Rio de Janeiro or alternatively email him at reclamacao@llcrewing.com.br.
· We will write to you acknowledging your correspondence within two days to acknowledge receipt of your complaint.
· Luiz Ramos will investigate your complaint and may contact you to seek clarification of certain issues. We undertake to complete our investigations within five working days. If we require additional time we will contact you to inform you of our progress.
· Luiz Ramos will then contact to arrange a meeting if you so wish to discuss your complaint and propose an appropriate solution or course of action. We will also send you a written copy of our findings.
· If you do not want a meeting or it is not possible, Luiz Ramoswill send you a detailed reply to your complaint. This will include his suggestions for resolving the matter. He will do this within five days of completing his investigation..
· You are entitled to be accompanied by a friend or a trade union representative.
· Please be assured that should you raise a complaint, for any reason, it will not result in you receiving any less favourable treatment than if you had not raised the complaint.
If you still remain unsatisfied, you can appeal to the Brazil Navy: with your complaint. They can be contacted at: cpsp.ouvidoria@marinha.mil.br or telephone: (21) 2104-5480: